If something isn’t working or you can’t find the answer here, we’re happy to help.

Search the help centre first

Most questions are answered somewhere in this help centre. Use the Search help… box at the top of any page (or press ⌘K / Ctrl K) to look for your topic — it’s often the quickest way to an answer.

Email us

If you still need a hand, email us at support@shiftsync.app. We read every message.

To help us sort it out faster, tell us:

  • What you were trying to do and what happened instead.
  • Which device you were on (iPhone, Android, or a computer) and the browser if it was on the web.
  • The email address on your ShiftSync account, so we can find it.
  • A screenshot, if the problem is something you can see on screen.