You can delete your ShiftSync account yourself from the Account tab in settings. Deleting your account doesn’t remove it straight away — it’s suspended for 30 days first, and signing in again during that time cancels the deletion.

Open your account settings

  1. Click Settings in the left sidebar.
  2. Open the Account tab.

Request deletion

  1. Under Delete account, click Delete account.
  2. Read the warning, then click Continue. (Click Cancel to back out.)
  3. To prove it’s really you, type the value shown:
    • if you have templates, type the title of the template shown into Template title;
    • if you have no templates, type your email address into Email address.
  4. Click Delete my account.

Your account is suspended immediately and you’re shown a Your account is scheduled for deletion screen with the date it will be permanently removed. Click Log out to leave.

What happens next

  • For 30 days your account is suspended: you can’t make changes, and connected third-party apps lose access.
  • We email you to confirm, again 10 days before deletion, and the day before.
  • After 30 days your account and all of its data — shifts, templates, friends and groups — are permanently deleted and cannot be recovered.

Change your mind

Signing in again before the 30 days are up cancels the deletion and restores your account. There’s nothing else to do — logging back in is all it takes.